Privacy Policy

JH Lawyers Pty Ltd
www.jhlawyers.com.au

1. Commitment to Privacy

JH Lawyers (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect personal information that is reasonably necessary for us to provide legal services and operate our business. This may include:

  • Your name, address, telephone number and email address;
  • Date of birth and gender;
  • Identification documents (e.g. driver’s licence, passport);
  • Financial information (e.g. bank details for trust account transactions);
  • Information relevant to legal advice or proceedings;
  • Sensitive information (such as health, family or criminal history) where it is necessary for your matter and you consent, or where required by law.

3. How We Collect Information

We may collect personal information:

  • Directly from you (in person, by phone, email, post, or via our website);
  • From third parties with your consent (e.g. other professional advisers, financial institutions, government agencies);
  • From publicly available sources;
  • Through our website (including contact forms, cookies, and analytics).

4. Use of Personal Information

We use personal information for purposes including:

  • Providing legal services and advice;
  • Conducting conflict checks;
  • Managing trust account and billing processes;
  • Meeting regulatory and professional obligations;
  • Communicating with you regarding your matter;
  • Marketing our services (where you have not opted out).

5. Disclosure of Personal Information

We may disclose personal information to:

  • Barristers, experts, courts and tribunals;
  • Government bodies and regulators (e.g. ASIC, ATO);
  • Service providers (IT, accounting, marketing, archiving);
  • Other parties with your consent or where required or authorised by law.

We will not disclose your personal information overseas unless required for your matter and only with your consent.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. This includes secure electronic systems, restricted office access, password protection, and confidentiality agreements with staff and contractors.

7. Access and Correction

You may request access to your personal information or correction of any inaccurate, out-of-date or incomplete information by contacting us (see section 10 below). We may require verification of your identity before processing your request.

8. Website and Cookies

Our website may use cookies and analytics tools to improve functionality and user experience. You may disable cookies through your browser settings, though this may affect website functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

9. Complaints

If you believe your privacy has been breached, please contact us using the details below. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Privacy Officer
JH Lawyers – 17 Robe Street Port Adelaide SA 5000

Julie Height – jheight@jhlawyers.com.au

11. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will be published on our website.